You can contact us by phone at 514 344-4338, or toll free 866 576-5574. By email at firstname.lastname@example.org or through our chat live when available, or leave us a message.
We have a boutique located in Old Montreal. Our address is:
355 rue Saint-Paul West, corner of Saint-Pierre, Square-Victoria metro. The store is just next to Olive & Gourmando, facing Espace Pépin.
Please see our Easy Returns Policy.
We always try to ensure that the products we sell are built to last and every product is held to the highest standards for quality and food safety.
All products purchased at our store or through our website have 1 year warranty from date of purchase against any manufacturer's defects.
Normal wear and tear is not covered under warranty or any problem that is caused by abuse or negligence.
If you have a warranty claim, please contact email@example.com with the following information:
The 1 year warranty is limited to the repair or replacement of the product or component. Please note that shipping fees are not included in the replacement.
Damage caused as a result of the following conditions is not classed as a manufacturing defect, and will not be covered by our warranty:
We do not accept liability for any items returned to us without prior authorization so please do not return products to us without contacting us first.
Need a replacement part for your bento box? We might have it!
If a part of your bento box breaks of gets lost don't throw it away! We have spare parts on hand for many of our products.
Just contact us at firstname.lastname@example.org and let us know what you are missing. If we have it, we'll gladly offer you the replacement part at no charge. You can pick it up in-store or we can ship it to you*.
Let's re-use the good things in life!
*Shipping fees apply.
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